Privacy Policy

This privacy policy has been developed to better serve those who are concerned about the online use of their “Personally Identifiable Information” (PII). PII, as described in U.S. privacy and information security legislation and Mexico’s Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), is information that can be used alone or with other data to identify, contact or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise treat your Personally Identifiable Information in accordance with our website.

What personal information do we collect from visitors to our blog, website or application?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other information to help you with your experience.

When do we collect information?

We collect information about you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, open a support ticket, or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey, or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products.
• To follow up after correspondence (live chat, email or phone inquiries).

How do we protect your information?

Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We conduct regular malware scans. Your personal information is stored on secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Furthermore, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use “cookies“?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Track advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. This is done through your browser settings. Since each browser is slightly different, please refer to your browser’s help menu for the correct way to modify your cookies. If you disable cookies, some features will be disabled. Cookies make your experience on the site more efficient and some features may not work properly if they are disabled.
However, you will still be able to place orders.

Third-party Transfers

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. Google’s AdWords Policy.

We use Google AdSense advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on past visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network impression reports
• Demographic and interest reporting

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers to collect data about user interactions with ad impressions and other ad serving functions in connection with our website.

Opting out:

Users can set their preferences about how Google sends them advertising through Google’s ad settings page. Alternatively, you may opt out by visiting the Network Advertising Initiative opt-out page or by using the Google Analytics Opt-out browser add-on.

Ley de Protección de la Privacidad en Línea de California

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:

According to the CalOPPA, we agree to the following:

Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our homepage, or at the very least, on the first significant page after entering our website. Our Privacy Policy link includes the word “Privacy“ and can be easily found on the page specified above.

You will be notified of any changes in the Privacy Policy:

• On our Privacy Policy Page

You can change your personal information:

• By emailing us
• By calling us
• By chatting with us or by sending us a support ticket

Requesting Data Deletion:

If you would like to request the deletion of your personal data that we have collected, stored, or processed, you may do so by submitting a data deletion request. To exercise this right, please contact support@spaceshipweb.com with the subject line “Data Deletion Request.”

Please provide the following information in your request:

• Your full name
• Your email address associated with your account or any services you have used
• A brief description of the specific data you would like to have deleted

Upon receiving your request, we will acknowledge receipt of your request within a reasonable time frame and will process your request in accordance with applicable data protection laws and regulations.
Please note that requesting the deletion of your personal data may result in the termination of your access to certain services or features on our platform, as some data may be necessary for the proper functioning of these services.
In certain cases, we may be legally obligated to retain some of your personal data for a specified period (e.g., for tax or accounting purposes). In such cases, we will delete the data as soon as the retention period expires and notify you once the deletion has been completed.
If you have any questions or concerns about our data deletion process or your rights under this privacy policy, please do not hesitate to contact us at support@spaceshipweb.com.

How does our site handle Do Not Track signals?

We respect Do Not Track signals and do not track, plant cookies or use advertising when there is a Do Not Track (DNT) mechanism in the browser.

Does our site allow third party behavioral tracking?

It is important to note that we do allow behavioral tracking by third parties.

Children’s Online Privacy Protection Act (COPPA)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:

We will notify you via email

• Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act establishes the rules for commercial e-mail, sets the requirements that commercial messages must meet, gives recipients the right to prevent e-mails from being sent to them and provides for stiff penalties in the event of infringement.

We collect your email address to:

• Send information, respond to inquiries and/or other requests or questions.
• Process orders and send order-related information and updates.
• Send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our customers after the original transaction has occurred.

To be in compliance with the CAN-SPAM Act, we agree to the following:

• Not to use false or misleading subject lines or email addresses.
• Identify the message as an advertisement in a reasonable manner.
• Include the physical address of our company headquarters or facility.
• Monitor compliance with third-party e-mail marketing services, if used.
• Promptly honor unsubscribe requests.
• Allow users to unsubscribe using the link at the bottom of each email.

If at any time you wish to unsubscribe to no longer receive emails, you may:

• Follow the instructions at the bottom of each email.
• Email us at support@spaceshipweb.com

We will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
spaceshipweb.com
support@spaceshipweb.com

Last edited on 26-11-2023